Help Center
Get started with WorkStory
Find clear, practical guidance for setting up WorkStory, collecting better feedback, running performance reviews, managing goals, and connecting your team’s tools.
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Recommended
A few useful guides for understanding WorkStory and getting employees and managers up and running.
What is WorkStory?
Understand how WorkStory collects continuous feedback and turns it into clearer, more complete performance reviews.
Learn the basics →02Guide for new users
Set up your account, choose your communication preferences, and learn the everyday WorkStory workflow.
Get started →03Manager’s guide
Learn how managers review team performance, request useful feedback, and prepare better development conversations.
View the manager guide →Browse by category
Articles
Explore every WorkStory FAQ, organized around the work employees, managers, and administrators do most often.
Getting Started
Start here to understand WorkStory, set up your account and notifications, and follow practical onboarding guidance for employees, managers, and administrators.
Giving Feedback
Give useful employee feedback, request input from colleagues, manage multiple feedback requests, and apply practical guidance for constructive comments.
Goals
Create, edit, update, and remove employee goals, then use the Goals dashboard to monitor progress and support ongoing development conversations.
Integrations
Connect WorkStory with Slack, Microsoft Teams, or Webex so employees can give feedback and complete review tasks in the communication tools they already use.
Organization Dashboard
Access and export organization-wide historical review data for reporting, recordkeeping, analysis, and long-term performance planning.
Organization Management
Manage your company structure in WorkStory, including team member status, reporting relationships, review assignments, review frequency, and employee removal.
Performance Review Cycles
Learn how managers and administrators turn year-round feedback into accurate performance reviews, create reusable review templates, and use WorkStory’s AI-assisted review workflow.
Pulse Surveys
Create pulse questions that help your organization collect timely employee input, understand team sentiment, and respond to emerging needs.
User Dashboard
Use individual and team dashboards, export historical review data, and understand performance indicators such as the WorkStory Sentiment Score.
WorkStory AI Assist
Understand how WorkStory AI Assist summarizes performance evidence, what information it uses, and the requirements and safeguards that guide its output.